sdp-request-watcher/README.md

32 lines
1.3 KiB
Markdown

# sdp-request-watcher
## Setup
env.example contains the setup for the env requires a Non-Browser Application key from https://api-console.zoho.com/add
Place the .env file inside the src directory
Technicians and Statuses are checked in the .env file
I resolved the issue with it only finding closed tickets so it should now find resolved and closed I havent tested with others but will
The technician field can have spaces after the comma however the statuses can not. There can be no spaces before the status or it wont work properly.
## Examples
![alt text](images/image.png)
## Requirements
axios
dotenv
## Reference Materials
- [Non-Browser Apps - Overview](https://www.zoho.com/accounts/protocol/oauth/limited-input-devices.html)
- [Non-Browser Apps - Initiation Request](https://www.zoho.com/accounts/protocol/oauth/devices/initiation-request.html)
- [Non-Browser Apps - Polling Request](https://www.zoho.com/accounts/protocol/oauth/devices/polling-request.html)
- [Get List Request](https://www.manageengine.com/products/service-desk/sdpod-v3-api/requests/request.html#get-list-request)
- [Input Data](https://www.manageengine.com/products/service-desk/sdpod-v3-api/getting-started/input-data.html)
- [Search Criteria](https://www.manageengine.com/products/service-desk/sdpod-v3-api/getting-started/search-criteria.html)