sdp-request-watcher/SESSION.md
2026-10-15 19:07:07 -04:00

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# Session summary: 2026-10-15
A Claude Code session that turned the closed-ticket board into a dashboard. Background is in `CLAUDE.md`, `docs/ROADMAP.md` and `docs/NOTES.md`.
## Where things stand
The dashboard is running and working against live SDP data for the central region. All the work below is in the working tree. The last few files (`CLAUDE.md`, `docs/`, `SESSION.md`) may still be uncommitted.
## What was built, in order
1. **Dashboard redesign** (`index.html`, `tickets.js`, `boardService.js`): stat tiles; a technician × status table with Total open and Closed today columns; the live closed feed in a side column; a "Sound on close" toggle, on by default; Refresh now. The table refreshes every `WORKLOAD_MINUTES` (default 5). The closed watcher still checks every minute.
2. **Central region scoping:** `SITE_NAMES` and `GROUP_NAMES` in `.env` are applied to every SDP query, and each ticket is also re-checked locally.
3. **Unassigned requests counter:** `UNASSIGNED_EXCLUDED_STATUSES` mirrors the ManageEngine "Central Region Unassigned" view. **Verified to match the view exactly.** The debug list is kept but hidden (`SHOW_UNASSIGNED_LIST = false` in `index.html`).
4. **Weather card** (`src/weather.js`, `/api/weather`): OpenWeatherMap current weather and 5-day forecast with icons, using `OWM_API_KEY` and `OWM_ZIP_CODE`, cached for 10 minutes. Working.
5. **Sign-in changes:** the Zoho page opens in a new tab, the button only appears once the device code exists, and the page checks quickly after Connect is clicked.
6. **Table layout:** totals moved to the left so they don't get cut off; the auth panel text is wider.
7. **SDP query fixes:**
- `greater_than` → `greater than`. The wrong spelling made SDP ignore all the criteria and return about 124k tickets.
- Paging now dedupes by ID and stops early when the total can't be reached.
- The "partial" note now names which query was cut off.
- **Verified fixed:** the "partial" note is gone.
8. **Small fixes:** `[hidden]` CSS bug (Refresh now showed when disconnected); a misplaced comment in `server.js`.
9. **README rewritten**, with new screenshots in `images/`. `1.png` and `2.png` are rendered with sample data; `4.png` is from the live server; `3.png` is unchanged.
10. **Credits:** page footer, README, `package.json` contributors, `server.js` header. Isaac Godin keeps the design credit.
11. **License:** MIT (LICENSE copyright Skylar Grant; package.json now says MIT, not ISC).
12. **Repo structure for working with Claude:** `CLAUDE.md`, `docs/ROADMAP.md`, `docs/NOTES.md`.
## Settings added to `.env` this session
`SITE_NAMES`, `GROUP_NAMES`, `UNASSIGNED_EXCLUDED_STATUSES`, `WORKLOAD_MINUTES` (optional), `OWM_API_KEY`, `OWM_ZIP_CODE`. All are documented in `src/env.example` and the README.
## Known issues
- On a typical screen the status table scrolls sideways ("Need Info" gets cut off), because the page is capped at 1,320px.
- Anyone who can reach the URL can still *see* the data (Connect and Refresh are admin-only now). That's for the auth rebuild to solve.
## Phase 1 done (later the same day)
- `auth.js` keeps the `refresh_token` and adds `refreshAccessToken()`. `boardService.js` renews the access token 5 minutes before it expires (once, even when checks overlap), and `resume()` restarts from `data/token.json` at boot (`src/tokenStore.js`; `TOKEN_FILE` to move it). A revoked sign-in drops back to the Connect screen.
- `/api/connect` and `/api/check` are admin-only: `ADMIN_KEY` via the page's Admin button, or localhost only when no key is set. `/api/state` hides the device code from non-admins and reports `isAdmin`.
- Verified with stubbed axios and a stubbed page DOM, not yet against live Zoho. **To check live:** connect, restart the server, and confirm it comes back live without Connect. Then wait more than an hour and confirm "Access token renewed" appears in the log.
## Plan change
Phases 2 to 5 are dropped. The whole auth process is being rebuilt to run on a server instead of locally, and the roadmap will be redrawn around it. Don't start any of the old phases. Phase 1 (token renewal, saved sign-in, `ADMIN_KEY`) still works today, but the rebuild may replace it. See `docs/ROADMAP.md`.
## Next steps
1. **Check phase 1 against live Zoho** (steps above), then commit it so the board keeps running in the meantime.
2. **Plan the server-based auth rebuild** and rewrite the phases in `docs/ROADMAP.md` around it.
## To pick up
Start a Claude Code session in this repo and say something like:
*"Read SESSION.md and docs/ROADMAP.md. The old phases 2 to 5 are dropped, and I'm rebuilding auth to run on a server instead of locally. Help me plan that rebuild and redraw the roadmap around it."*