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sdp-request-watcher/CLAUDE.md
Skylar Grant 1e3f8dc1ad .
2026-10-15 16:53:51 -04:00

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CLAUDE.md

Context for Claude Code sessions in this repo. Keep this short. Longer notes live in docs/.

Project

A help desk dashboard for ManageEngine ServiceDesk Plus Cloud (ithelp.mainecc.edu). It currently runs as a single Node/Express server. The central region (KVCC, EMCC, CMCC, MCCS) is configured through .env.

  • Goal: multi-region, multi-user, customisable. See docs/ROADMAP.md.
  • Decisions, API gotchas and known issues: docs/NOTES.md. Read it before touching any SDP query.
  • Latest session summary and handoff: SESSION.md.

Run

npm install
npm run app        # node src/server.js from the repo root; .env lives in the repo root

The app is served at http://localhost:3000. Sign in with the Connect button, which uses Zoho's device-code flow.

Layout

  • src/server.js: reads .env and starts everything.
  • src/auth.js: Zoho device-code sign-in.
  • src/boardService.js: token, state and refresh timers.
  • src/tickets.js: all SDP queries (closed feed, status table, closed today, unassigned).
  • src/weather.js: OpenWeatherMap, cached for 10 minutes.
  • src/routes.js: the /api/* routes.
  • src/public/index.html: the whole front end in one file (inline CSS and JS, no build step).

Working agreements

  • Never print or commit .env values (Zoho client secret, OpenWeatherMap key). Redact them when inspecting.
  • There are no automated tests yet. Verify server logic by stubbing axios.get. Resolve axios from the project with require.resolve('axios', { paths: [dir] }) so the stub hits the same instance. Verify the page by evaluating its <script> with stubbed document and fetch, or by taking a screenshot with headless Edge.
  • The sandbox can't start a second server instance; it can't bind ports. Screenshots of the live app use the user's running server on port 3000.
  • Match the existing style: 4-space indent and CommonJS on the server, 2-space indent in index.html, lowercase // comments explaining why rather than what. Some files have CRLF line endings, so use the Edit tool rather than sed for multi-line changes.
  • Keep the core closed-ticket watcher (feed and ding) working and on by default.
  • Don't commit unless asked. Commit messages end with the Co-Authored-By line for Claude.
  • Record new decisions and gotchas in docs/NOTES.md, and move roadmap items as they're done.