Run a proper initialization of the package

Reviewed-on: #2

package.json

@@ -1,7 +1,22 @@
 {
+  "name": "sdp-request-watcher",
+  "version": "1.0.0",
+  "description": "A local NodeJS app and web server to watch Zoho ManageEngine SDP via API.",
+  "repository": {
+    "type": "git",
+    "url": "https://git.vfsh.dev/sgrant/sdp-request-watcher.git"
+  },
+  "license": "ISC",
+  "author": "Skylar Grant",
+  "type": "commonjs",
+  "main": "src/server.js",
+  "scripts": {
+    "test": "echo \"Error: no test specified\" && exit 1"
+  },
   "dependencies": {
     "axios": "^1.13.2",
     "dotenv": "^17.4.2",
     "express": "^5.2.1"
-  }
+  },
+  "devDependencies": {}
 }

src/boardService.js

@@ -1,15 +1,13 @@
 const { startAuthentication } = require('./auth');
-const { fetchClosedTickets, fetchUnassignedCount } = require('./tickets');
+const { fetchClosedTickets } = require('./tickets');
 
-function createBoardService({ clientId, clientSecret, technicians, statusSet, windowMinutes, checkMinutes, unassignedStatusSet, unassignedSiteSet, unassignedGroupSet }) {
+function createBoardService({ clientId, clientSecret, technicians, statusSet, windowMinutes, checkMinutes }) {
     const state = {
         auth: 'disconnected',
         verificationUrl: null,
         userCode: null,
         lastCheck: null,
-        lastError: null,
+        lastError: null
-        unassignedCount: null,
-        unassignedError: null
     };
 
     const tickets = new Map();
@@ -27,14 +25,6 @@ function createBoardService({ clientId, clientSecret, technicians, statusSet, wi
             statusSet,
             windowMinutes
         });
-
-        await fetchUnassignedCount({
-            accessToken,
-            state,
-            statusSet: unassignedStatusSet,
-            siteSet: unassignedSiteSet,
-            groupSet: unassignedGroupSet
-        });
     }
 
     function startPolling() {

src/env.example

@@ -2,13 +2,3 @@ CLIENT_ID=
 CLIENT_SECRET=
 TECHNICIAN_NAMES=First Last, First Last
 STATUS_NAMES=Closed,Resolved
-# Unassigned queue number: counts tickets with no technician assigned,
-# matching all of the statuses/sites below and this support group.
-# Note the exact spelling "Need Information" (not "Needs Information") -
-# that's the literal status name in this SDP instance.
-
-
-
-UNASSIGNED_STATUS_NAMES=Open,In Progress,Need Information
-UNASSIGNED_SITES=KVCC,CMCC,EMCC,CMCC-Damariscotta,KVCC-Alfond,MCCS
-UNASSIGNED_GROUP=Customer Support

src/public/index.html

@@ -91,31 +91,6 @@ h1 {
 }
 .status[data-auth="error"] .dot { background: var(--alert); }
 
-.unassigned {
-  display: flex;
-  align-items: baseline;
-  gap: 8px;
-  font-family: var(--mono);
-}
-
-.unassigned[hidden] { display: none; }
-
-.unassignedNum {
-  font-size: 28px;
-  font-weight: 600;
-  color: var(--signal);
-  line-height: 1;
-}
-
-.unassignedNum[data-error] { color: var(--alert); }
-
-.unassignedLabel {
-  font-size: 11px;
-  letter-spacing: 0.08em;
-  text-transform: uppercase;
-  color: var(--muted);
-}
-
 @keyframes pulse {
   0%, 100% { opacity: 1; }
   50% { opacity: 0.25; }
@@ -327,10 +302,6 @@ body > footer {
 
   <header>
     <h1>Closed ticket board</h1>
-    <div class="unassigned" id="unassigned" hidden>
-      <span class="unassignedNum" id="unassignedNum">–</span>
-      <span class="unassignedLabel">Unassigned</span>
-    </div>
     <div class="status" id="status" data-auth="disconnected">
       <span class="dot"></span><span id="statusText">Not connected</span>
     </div>
@@ -404,23 +375,6 @@ function render() {
   $('status').dataset.auth = data.auth;
   $('statusText').textContent = STATUS_TEXT[data.auth] || data.auth;
 
-  const unassignedEl = $('unassigned');
-  const unassignedNumEl = $('unassignedNum');
-  if (data.auth === 'connected' && (data.unassignedCount !== null || data.unassignedError)) {
-    unassignedEl.hidden = false;
-    if (data.unassignedError) {
-      unassignedNumEl.textContent = '—';
-      unassignedNumEl.dataset.error = 'true';
-      unassignedEl.title = 'Unassigned check failed: ' + data.unassignedError;
-    } else {
-      unassignedNumEl.textContent = data.unassignedCount;
-      delete unassignedNumEl.dataset.error;
-      unassignedEl.title = '';
-    }
-  } else {
-    unassignedEl.hidden = true;
-  }
-
   $('meta').innerHTML = [
     'Checks every ' + data.checkMinutes + ' min',
     'Window ' + data.windowMinutes + ' min',
@@ -519,7 +473,6 @@ setInterval(load, 5000);      // pull fresh state from the server
 setInterval(render, 20000);   // re-age the rails between pulls
 </script>
 <footer>
-  <p>© 2026 <span style="color: hsl(28, 95%, 58%);">Isaac Godin</span>. All rights reserved.</p>
   <p>Design and Credits: <span style="color: hsl(28, 95%, 58%);">Isaac Godin</span></p>
 </footer>
 </body>

src/server.js

@@ -6,7 +6,7 @@ const express = require('express');
 const { createBoardService } = require('./boardService');
 const { createRoutes } = require('./routes');
 
-const { CLIENT_ID, CLIENT_SECRET, TECHNICIAN_NAMES, STATUS_NAMES, UNASSIGNED_STATUS_NAMES, UNASSIGNED_SITES, UNASSIGNED_GROUP } = process.env;
+const { CLIENT_ID, CLIENT_SECRET, TECHNICIAN_NAMES, STATUS_NAMES } = process.env;
 const PORT = process.env.PORT || 3000; // default 3000
 
 if (!CLIENT_ID || !CLIENT_SECRET) {
@@ -18,15 +18,6 @@ const technicians = (TECHNICIAN_NAMES ? TECHNICIAN_NAMES.split(',') : []).map(t
 const statuses = (STATUS_NAMES ? STATUS_NAMES.split(',') : []).map(s => s.trim()).filter(Boolean);
 const statusSet = new Set(statuses.map(s => s.toLowerCase()));
 
-const unassignedStatuses = (UNASSIGNED_STATUS_NAMES ? UNASSIGNED_STATUS_NAMES.split(',') : ['Open', 'In Progress', 'Need Information']).map(s => s.trim()).filter(Boolean);
-const unassignedStatusSet = new Set(unassignedStatuses.map(s => s.toLowerCase()));
-
-const unassignedSites = (UNASSIGNED_SITES ? UNASSIGNED_SITES.split(',') : ['KVCC', 'CMCC', 'EMCC']).map(s => s.trim()).filter(Boolean);
-const unassignedSiteSet = new Set(unassignedSites.map(s => s.toLowerCase()));
-
-const unassignedGroups = (UNASSIGNED_GROUP ? UNASSIGNED_GROUP.split(',') : ['Customer Support']).map(g => g.trim()).filter(Boolean);
-const unassignedGroupSet = new Set(unassignedGroups.map(g => g.toLowerCase()));
-
 const WINDOW_MINUTES = 10; // how far back the server looks in minutes
 const CHECK_MINUTES = 1; // how often the server checks for new tickets in minutes
 
@@ -39,10 +30,7 @@ const boardService = createBoardService({
     technicians,
     statusSet,
     windowMinutes: WINDOW_MINUTES,
-    checkMinutes: CHECK_MINUTES,
+    checkMinutes: CHECK_MINUTES
-    unassignedStatusSet,
-    unassignedSiteSet,
-    unassignedGroupSet
 });
 
 app.use(express.static(path.join(__dirname, 'public')));

src/tickets.js

@@ -99,78 +99,6 @@ async function fetchClosedTickets({ accessToken, state, tickets, technicians, st
     }
 }
 
-async function fetchUnassignedCount({ accessToken, state, statusSet, siteSet, groupSet }) {
-    if (!accessToken) return;
-
-    try {
-        let count = 0;
-        let startIndex = 1;
-        const rowCount = 100;
-        const maxPages = 50; // safety cap: 5000 unassigned tickets
-
-        // The SDP instance ignores search_criteria arrays with more than one
-        // condition, so only "technician is unassigned" is filtered server-side;
-        // status/site/group are matched client-side per ticket below.
-        for (let page = 0; page < maxPages; page++) {
-            const listInfo = {
-                list_info: {
-                    row_count: rowCount,
-                    start_index: startIndex,
-                    search_criteria: {
-                        field: 'technician',
-                        condition: 'is',
-                        value: null
-                    },
-                    fields_required: ['status', 'technician', 'group', 'requester']
-                }
-            };
-
-            const response = await axios.get('https://ithelp.mainecc.edu/api/v3/requests', {
-                params: { input_data: JSON.stringify(listInfo) },
-                headers: {
-                    Authorization: `Zoho-oauthtoken ${accessToken}`,
-                    Accept: 'application/vnd.manageengine.sdp.v3+json'
-                }
-            });
-
-            const found = response.data?.requests || [];
-
-            for (const ticket of found) {
-                if (ticket.technician) continue;
-
-                const statusName = (ticket.status?.name || '').toLowerCase();
-                const statusInternalName = (ticket.status?.internal_name || '').toLowerCase();
-                const statusMatches = !statusSet.size
-                    || statusSet.has(statusName)
-                    || statusSet.has(statusInternalName);
-                if (!statusMatches) continue;
-
-                const groupName = (ticket.group?.name || '').toLowerCase();
-                if (groupSet.size && !groupSet.has(groupName)) continue;
-
-                const siteName = (ticket.requester?.site?.name || '').toLowerCase();
-                if (siteSet.size && !siteSet.has(siteName)) continue;
-
-                count++;
-            }
-
-            if (!response.data?.list_info?.has_more_rows || found.length === 0) break;
-            startIndex += rowCount;
-        }
-
-        state.unassignedCount = count;
-        state.unassignedError = null;
-    } catch (err) {
-        const detail = err.response?.data;
-        state.unassignedError = detail?.response_status?.messages?.[0]?.message
-            || (typeof detail === 'string' ? detail : null)
-            || err.message;
-        state.unassignedCount = null;
-        console.error('Error fetching unassigned count: ', detail || err.message);
-    }
-}
-
 module.exports = {
-    fetchClosedTickets,
+    fetchClosedTickets
-    fetchUnassignedCount
 };